Wednesday, 31st January 2024
Pendle Leisure Trust are DELIGHTED TO ANNOUNCE that for the 2nd year running, THEY HAVE WON NUMEROUS CATEGORIES AT THIS YEAR’S MEMBER EXPERIENCE AWARDS (MEA)!
The MEA Awards recognise and reward health and fitness clubs, leisure centres, gyms, and golf clubs across the globe for their delivery of excellent member experiences.
The awards are given out to those who continually excel in their customer’s satisfaction. The results are based on the surveys Net Promoter Score (NPS) conduct to all its members of all the centres across the globe.
Pendle Leisure Trust has won:
Platinum Award Winners – West Craven Sports Centre, Barnoldswick
Platinum Award Winners – Pendle Leisure Centre, Colne
Best Member Experience – Pendle Leisure Trust
|
|
|
Luke Allwood – Health & Fitness Manager at Pendle Leisure Trust – said, ‘"To win such a huge award for the second year running is amazing but to be awarded a higher level as well is fantastic, especially as this is voted by our very own members at Pendle Leisure Trust.”
Quammer Iqbal – Operations Manager for Pendle Leisure Trust - said, “These awards are a testament to the continuous hard work that all our staff do on a daily basis, making sure our gym users get the best customer experience possible. These awards are only possible due to our fantastic members – it is a pleasure to welcome each and every one of them to our facilities and we’re proud of the role we play in our local communities."
Jonathan Bowdin – Marketing Manager at Pendle Leisure Trust – said, “Winning a Member Experience Award requires a true customer-first approach which Pendle Leisure Trust prides itself on, along with an unwavering focus on making member experience part of everything we do as an organisation, every day.”
